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Cancellation Policy –

Sugandh Vatika believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

There is no cancellation of orders placed under the Same Day Delivery category.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

Refund Policy –

Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products  Refunds are being processed within  10 days period.

Shipping and Delivery

We provide Shipping Worlwide.

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within  maximum 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Sugandh Vatika is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). This privacy policy sets out how Sugandh Vatika uses and protects any information that you give Sugandh Vatika when you use this website.

Sugandh Vatika is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Sugandh Vatika may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. .

What we collect

We may collect the following information:

name and job title

contact information including email address

demographic information such as postcode, preferences and interests

other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sugandhvatika1@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Company Name : Sugandh Vatika

Address: 7, Chandraprabhu complex, near sardar patel statue, stadium road , ahmedabad

Telephone No. : +91 93768 39361 Mo. : +919879972555

E-Mail ID: sugandhvatika1@gmail.com

Sugandh Vatika is in no way responsible for any damage to the order while in transit to the buyer. Payments Your Company Name is proud to use Payment Gateway Name for fast, easy and efficient secure payments. All major credit cards are accepted.

Shipping & Delivery Policy (Services) –

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on (contact number)

How the delivery charge is calculated for multiple units and some products

We are providing a free shipping of all goods in india above goods of Rs 1000.

If some one orders the goods below 1000 then the customer would be charged Rs 70 per order.

Disclaimer Policy

The information contained in this website is for general information purposes only. The information is provided by Sugandh Vatika and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Sugandh Vatika. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Sugandh Vatika takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.